Digital strategist · innovation leader · systems thinker

Fabrizio Rinaldi

I have 16+ years of experience in digital strategy, innovation, brand communication and consumer experience. I help organisations connect technology with growth, customer experience, operations and culture.

My background spans global advertising, luxury and e-commerce. I also work as a freelance fractional consultant.

Professional experience

eBay

01/2025 – PresentMilan, Italy

Business solutions lead | Product strategy

I work on connected-product strategy for fashion brands, with a focus on sustainability, e-commerce and AI.

  • I develop go-to-market strategies and partner integrations to support business development.
  • I help define ecosystem design, governance and market vision.
  • I develop fashion-industry partnerships, thought leadership and professional networks.

Giorgio Armani

02/2022 – 01/2025Milan, Italy

Head of innovation & digital transformation

I led innovation and digital transformation across corporate functions and operations, including AI for process optimisation.

  • I expanded Digital Factory capabilities with digital twins, 3D prototyping, virtual showrooms and online configurators.
  • I strengthened product traceability through digital passports and RFID.
  • I supported the CEO's long-term vision for technological, cultural and process innovation.

Versace

01/2018 – 04/2022Milan area, Italy

Global head of digital strategy | Innovation

I led global digital marketing, with a focus on efficiency and innovation across customer touchpoints and internal workstreams.

  • I led data-driven content strategies through influencer outreach, social media and media partnerships.
  • I unified customer profiles and brand metrics across earned, owned and paid media.
  • I improved omnichannel customer experience and developed B2B virtual-showroom strategies.

WPP | Ogilvy and Wunderman Thompson

01/2012 – 01/2018London, United Kingdom

EMEA strategy & social media director

I directed social media marketing for Ford Motor Company across 26 European markets.

  • I developed European media and social programmes across paid, earned and owned channels.
  • I defined central brand strategy and supported local market activation.
  • I reported market performance to guide ongoing optimisation.

Teads

06/2009 – 01/2012Rome, Italy

Social media planner & brand reputation analyst

I combined social planning and reputation analysis for brand campaigns, web contests and events.

  • I coordinated social media campaigns, blogger relations and offline events.
  • I monitored brands' digital reputation and used the findings to inform campaigns.

Capabilities

  • AI
  • GenAI
  • Growth hacking
  • Go-to-market strategy
  • Business development
  • Project management
  • Omnichannel
  • Media planning
  • Data integration
  • Digital strategy
  • Retail operations
  • Logistics & supply chain
  • Marketing communication
  • Change management
  • Retail
  • CRM
  • Social media
  • Brand strategy
  • Digital innovation
  • Consumer experience
  • E-commerce

Systems thinking

I connect technology decisions with business strategy, customer experience and the way teams work.

Integrated marketing

I develop brand communication plans and coordinate their delivery across channels and markets.

Growth strategy

I turn growth priorities into go-to-market plans and partnerships.

Personal projects

Raising Humans cover
Book

Raising Humans

My practical guide to parenting in the age of AI, introducing the Orchestrator Parent.

Buy on Amazon
Innovation Waves cover
Podcast and blog

Innovation Waves

My podcast and blog on digital innovation, marketing strategy and the future of technology.

Explore Innovation Waves
Il Mondo di Aurora cover
YouTube channel

Il Mondo di Aurora

Songs, nursery rhymes and stories for children to sing, dance and explore.

Watch on YouTube
Dude cover
Book

Dude

My novel about surfing, the search for the perfect wave and the art of going with the flow.

Buy on Amazon

Angel investing

2Watch

An entertainment hub for younger audiences, combining media and technology in phygital formats and experiences.

Visit 2Watch

Auralys

A virtual production and streaming studio with green screen, tracking, cinema cameras and Unreal Engine sets.

Visit Auralys

Education and teaching

2026

Ethics of Artificial Intelligence [Global MOOC]

UNESCO and LG AI Research

2022 – 2024

Lecturer in digital marketing & innovation management

24 Ore Business School

2006 – 2009

International economics & business

Università degli Studi del Molise

Let's talk

For fractional consulting on digital strategy, innovation or AI, contact me to discuss your priorities.

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